Privacy

Last updated: 9 November 2026

Who we are

Magnetlab LLC is an AI research lab based in the UAE. You can reach us about anything on this page at [email protected].

What we collect

When you send the contact form:

  • your name, work email, company (if you give it) and your message;
  • which problem you picked on the homepage, if any;
  • the campaign tags in the link you arrived from (utm_source, utm_medium, utm_campaign, utm_content), and the page you sent the form from.

When you use the site, we measure how the page is used so we can improve it, with PostHog (hosted in the EU):

  • which sections you view and for how long, what you click, and how far you get with the form (never what you type into it);
  • recordings of how the page is used, with everything typed into the form hidden;
  • your approximate location (country and city) and your browser and device type, derived from your connection. Your IP address is not stored.

We don’t set cookies and we don’t use advertising pixels. PostHog keeps a random session ID in your browser tab, which is deleted when you close the tab, so we can’t recognise you on a later visit, and we never link this data to your name or email. If your browser sends a “Do Not Track” signal, we don’t measure your visit at all. We also count visits with Cloudflare Web Analytics, which does not use cookies.

Why we use it

Form details: to reply to your enquiry and, if you go ahead, to discuss and scope the work. Usage measurements: to see which parts of the site help visitors and where they get stuck. We don’t sell your data or use it for advertising.

Where it goes

Your message is sent to our inbox at [email protected] by Resend, an email delivery service. The site is hosted on Cloudflare, which also checks form submissions for spam with Cloudflare Turnstile. Usage measurements are stored by PostHog in the EU. We don’t keep a separate copy of form submissions on the website.

How long we keep it

Enquiries that don’t lead to work are deleted after 12 months. Usage measurements are kept for up to 12 months, and session recordings for 30 days.

Your choices

You can ask us to show you, correct or delete the personal data we hold about you by emailing [email protected].